Why Family Choice?
Because we are WHO ARE WE ARE.
We provide non-medical adult caregivers who are able to assist anyone who is physically or cognitively impaired.
Because we are WORTHY OF TRUST.
Family Choice has flourished because we have earned your trust. Our heritage reinforces the need to safeguard your interest as well as our workers.’ We will keep our promise. We will operate with integrity at all times.
Our employees:
- are CNAs, PCTs, MAs, CMAs and RMAs.
- have been through comprehensive background checks.
- are CPR certified.
- must complete medical checks.
- must complete 12-hr certification prior to deployment.
- participate in monthly continuing education series.
Family Choice is certified and regulated by the Illinois Department of Public Health as well as a certified provider for:
- DHS Division of Rehabilitation Services
- Veterans Affairs (James Lovell-North Chicago)
- Veterans Affairs (Jesse Brown)
We are a proud member of and affiliated with Home Care Association of America, or HCAOA (formerly NPDA). We are bonded and licensed with Professional and General Liability as well as Workers Compensation.
Because we are CUSTOMER FOCUSED.
Family Choice needs to earn your loyalty, and as such we offer only quality and premium services that will create value in your daily living. We will ensure that you stay with us and recommend us to your friends.
Because we have MUTUAL RESPECT.
Family Choice is determined to work with you in order to meet your goals. We must build our relationship on mutual respect. We will listen actively, talk straight and act fairly. We will encourage individuals with diverse backgrounds and talents to contribute creatively and grow to their potential; this way we can do more for you, while you can relax and enjoy life.
We are an Equal Opportunity Employer. We work with each client and their family members to meet their goals.
Because we are WINNING.
Family Choice’s job is to beat the competition by serving you better. We are here to help you set your targets, continuously improve to win and help you claim your rewards for achieving those targets.
Winning is:
- A client's independence
- Getting immediate case worker updates on important issues
- Having on-time monthly reports available and delivered
We are FAMILY CHOICE.
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